Privacy Policy

Effective Date: [24/02/2025]
Last Updated: [24/02/2025]

At Zingo AC Repair San Antonio, your privacy is our top priority. With over 25 years of industry experience and a deep commitment to excellence, we are dedicated to safeguarding your personal information while providing top-quality air conditioning repair and maintenance services in San Antonio, Texas. This Privacy Policy outlines how we collect, use, share, and protect your data when you visit our website (https://zingoacrepairsanantonio.com/) or engage with our services.

1. Information We Collect

Personal Information:
When you interact with our website, contact us, or request a service, we may collect personally identifiable information including, but not limited to:

  • Your name
  • Contact details (email address, phone number, and mailing address)
  • Service preferences and history
  • Payment and billing information, where applicable

Non-Personal Information:
We also collect non-identifying data that does not personally identify you, such as:

  • Browser type and version
  • Operating system
  • IP address
  • Referring website information
  • Pages visited and time spent on our website

Cookies and Tracking Technologies:
Our site uses cookies and similar technologies to enhance your experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the collected information for the following purposes:

  • Service Delivery: To process and manage your service requests and appointments, ensuring timely and efficient repairs and maintenance.
  • Communication: To provide customer support, send service-related updates, and respond to inquiries.
  • Improvement of Services: To analyze trends, monitor website performance, and improve our offerings.
  • Marketing: With your consent, to send you promotional materials, special offers, and updates about our services.
  • Compliance: To meet legal obligations and protect our rights in accordance with applicable laws.

3. Sharing and Disclosure of Your Information

We value your trust and do not sell or lease your personal information to third parties. However, we may share your data in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist in operating our website and managing our business (e.g., payment processors, hosting services). These partners are bound by confidentiality agreements and are prohibited from using your information for any purpose other than to provide services on our behalf.
  • Legal Requirements: If required by law, regulation, or legal process, we may disclose your information to government authorities or law enforcement agencies.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction. In such cases, we will notify you before your information is transferred and becomes subject to a different privacy policy.

4. Cookies and Tracking Technologies

Our website employs cookies and similar tracking tools to collect information and enhance your browsing experience. Cookies help us:

  • Recognize your device on subsequent visits
  • Understand how you interact with our website
  • Tailor content and advertisements to your interests

You may choose to disable cookies in your browser settings; however, please note that some features of our website may not function optimally if cookies are disabled.

5. Data Security

We implement robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption of sensitive data during transmission
  • Secure storage solutions and regular security audits
  • Restricted access to personal data to only those employees and service providers who require it for operational purposes

Despite our best efforts, no security system is infallible. We encourage you to take steps to safeguard your information, such as using strong, unique passwords.

6. Third-Party Websites

Our website may contain links to third-party sites. This Privacy Policy does not apply to those sites, and we are not responsible for the content or privacy practices of any third-party websites. We recommend reviewing the privacy policies of any external sites you visit.

7. Your Rights and Choices

You have the right to:

  • Access: Request copies of your personal data that we hold.
  • Correction: Ask for corrections to any inaccurate or incomplete information.
  • Deletion: Request that we delete your personal data, subject to legal and contractual obligations.
  • Objection and Restriction: Object to or restrict our processing of your data under certain circumstances.
  • Opt-Out: Unsubscribe from marketing communications at any time by following the instructions provided in our emails or contacting us directly.

To exercise your rights or if you have any questions regarding your data, please contact us using the details provided below.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When your information is no longer required, we take appropriate steps to ensure it is securely destroyed or anonymized.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Zingo AC Repair San Antonio
Email: [[email protected]]
Phone: [Your Contact Number]
Address: [ San Antonio, TX]

Your trust is vital to us, and we are committed to maintaining the confidentiality and security of your personal information. Thank you for choosing Zingo AC Repair San Antonio for your air conditioning repair needs.

This Privacy Policy is intended to provide transparency regarding our data practices. If you require any legal advice, please consult a qualified attorney.